Privacy Policy

Flochain (“we”, “us”, “our”) is committed to protecting your privacy and handling your personal data responsibly.

This Privacy Policy explains how we collect, use, store, and protect personal data when you visit our website, contact us, or use our services.

• Business name: Flochain
• Website: https://flochain.digital/
• Email: yash@flochain.digital

For the purposes of data protection laws, Flochain is the data controller.

We may collect the following types of personal data:

• Name
• Email address
• Business name
• Message content
• Information submitted via enquiry forms
• Information provided during consultations or calls

• Calendly booking details
• Call metadata (date, time, duration)
• Communications via email or forms

• Invoices and payment records (processed via Stripe)
• We do not store full card or payment details

• IP address
• Browser type
• Device information
• Pages visited
• Referral sources

This data is collected via cookies and analytics tools.

We use your data to:

• Respond to enquiries
• Book and manage consultations
• Deliver services
• Issue invoices and process payments
• Improve our website and services
• Send relevant operational or service-related communications
• Comply with legal and regulatory obligations

We do not sell or rent your personal data.

We process personal data under the following legal bases:

• Consent – when you submit a form or opt in to communications
• Contract – when providing services or preparing to do so
• Legitimate interests – to operate and improve our business
• Legal obligation – for accounting and regulatory compliance

We may send limited, relevant communications related to:

• Services
• Systems insights
• Operational updates

You can unsubscribe at any time by:

• Clicking the unsubscribe link
• Emailing yash@flochain.digital

We do not send spam or high-frequency marketing emails.

We use cookies and similar technologies to:

• Understand website usage
• Improve performance
• Analyse traffic patterns

You can control cookies through your browser settings.

We use trusted third-party platforms, including:

• Calendly – booking and scheduling
• Stripe – payment processing
• Email platforms – communications and mailing lists
• Analytics tools – website performance tracking

These providers process data in accordance with their own privacy policies and applicable data protection laws.

Some third-party services may process data outside the UK or EEA.

Where this occurs, appropriate safeguards are in place, such as:

• Standard contractual clauses
• GDPR-compliant data processing agreements

We retain personal data only as long as necessary to:

• Provide services
• Meet legal and accounting requirements
• Resolve disputes

When no longer required, data is securely deleted or anonymised.

We take appropriate technical and organisational measures to protect personal data, including:

• Secure systems and platforms
• Limited access controls
• Use of reputable service providers

However, no online system is 100% secure.

Under UK GDPR and applicable US laws, you have the right to:

• Access your personal data
• Correct inaccurate data
• Request deletion of data
• Object to or restrict processing
• Withdraw consent at any time
• Request data portability (where applicable)

To exercise these rights, contact: yash@flochain.digital

Our website may contain links to external sites.

We are not responsible for the privacy practices or content of third-party websites.

We may update this Privacy Policy from time to time.

The latest version will always be available on our website. Continued use of our services constitutes acceptance of the updated policy.

If you have any questions about this Privacy Policy or how we handle data:

📧 Email: yash@flochain.digital
🌐 Website: https://flochain.digital